You have a new smart TV and you’re so excited to get up and running with everything, but there’s one problem. Discovery Plus is not working on Samsung TVs. You feel helpless and begin to question if you even want to try again. As any streaming device owner knows, problems can arise when you least expect them. The good news for you is that these are quick, easy fixes that we can follow together step by step. Don’t worry, we’ll make this a walk in the park!
Check your internet connection
Check that your Samsung TV is connected to the internet. To do this, go to Settings > General > Network > Open Network Settings and ensure that the network type is set to Wired or Wireless. If it is set to Auto, change it to either Wired or Wireless. Once you have done this, restart your Samsung TV and try opening Discovery Plus again.
If you are still having trouble, try connecting your Samsung TV to the internet using an Ethernet cable. This will ensure that you have a stable connection and will likely fix any issues you are having.
Check if your Samsung TV is on the supported devices list
First, go to Discovery Plus’s website and check if your Samsung TV model is on the list of supported devices. If it’s not, then Discovery Plus might not be compatible with your TV.
If your Samsung TV model is on the list, then the next thing to do is to check if your TV is connected to the Internet. To do this, go to your TV’s Settings menu and look for the Network or Internet settings. Once you’re in the network settings, select “Check network connection” or something similar. This will test your TV’s connection to the Internet.
If your TV is connected to the Internet, then the next thing to do is to update your TV’s software. To do this, go to your TV’s Settings menu and look for the “Software update” or “System updates” option. Select this option and follow the instructions on how to update your TV’s software.
If you’ve tried all of the above and Discovery Plus still isn’t working on your Samsung TV, then there might be a problem with Discovery Plus itself. In this case, you can try contacting Discovery Plus’s customer support.
Check if your Samsung TV software is up to date
If your Samsung TV software is not up to date, it could be the reason why Discovery Plus is not working on your TV. To check and update your Samsung TV software:
-Press the Home button on your Samsung TV remote control to access the Home screen.
-Navigate to and select the Settings icon.
-Select Support from the list of options.
-Select Software Update.
-Select Update Now.
-If an update is available, select Install Now and follow the prompts to complete the installation.
Check if the Discovery Plus app is up to date
Before you start trying to fix the problem, it’s a good idea to check if the Discovery Plus app is up to date. To do this on a Samsung TV:
-Open the Discovery Plus app.
-Select Settings.
-Select About.
-If there’s an update available, select Update.
-Once the update has installed, try using Discovery Plus again.
Check if your Samsung TV account is active
It’s possible that your Samsung TV account has become deactivated. To check this, go to the Discovery Plus website, sign in to your account, and then try to stream a video. If you’re able to stream videos on the website, but not on your Samsung TV, then it’s likely that your account is deactivated. To reactive your account, simply contact customer support.
Check if there are any server outages
One of the first things you should do when Discovery Plus is not working on your Samsung TV is to check if there are any server outages. To do this, you can go to down detector and enter ‘Discovery Plus’ in the search bar. This website will show you a live map of outages as well as provide you with information on when the outage started, how long it has been going on for, and what kind of problems people are having. If there are any outages, all you can do is wait until DiscoveryPlus fixes the problem.
Check if the Discovery Plus app is compatible with your Samsung TV model
Before you start trying out the different solutions, it’s important to check if the Discovery Plus app is even compatible with your Samsung TV model. The app is compatible with most of the latest Samsung TV models, but there are a few exceptions.
If your TV model is not on the list of compatible models, then there’s no point in trying to fix the issue since it’s not going to work. In that case, you’ll either have to wait for an update or switch to a different streaming service.
Here’s a list of all the Samsung TV models that are compatible with the Discovery Plus app:
-Samsung QLED 8K Q9FN, Q8FN, Q7CN, Q7FN, Q75FN, Q6FN
-Samsung Frame LS03R/LS03N
-Samsung Serif TV
-Samsung The Terrace
-Samsung Crystal UHD 2020 TU8000/TU8000P
-Samsung Crystal UHD 2020 TU7000/TU7000P – Samsung Crystal UHD 2020 TU6950
-Samsung UHD TV RU8000/RU8000P (2019) – Samsung UHD TV RU7300/RU7300P (2019) – Samsung UHD TV RU730D (2019)
Restart your Samsung TV
1. If your Samsung TV is not working properly, the first thing you should do is restart it. To do this, simply unplug the TV from the power outlet and then plug it back in.
2. If that doesn’t work, try resetting your TV by pressing the reset button on the back of your TV.
3. If you’re still having problems with your Samsung TV, you may need to contact Samsung customer support for further assistance.
Uninstall and reinstall the Discovery Plus app
If your Samsung TV doesn’t seem to be responding to the Discovery Plus app, one of the first things you should do is uninstall and reinstall the app. This will help to make sure that the app is up-to-date and compatible with your Samsung TV. To do this, simply follow these steps:
1. From the Home screen of your Samsung TV, navigate to and select APPS.
2. Find and select Discovery Plus from the list of installed apps.
3. Select Uninstall and confirm when prompted.
4. Once the app has been uninstalled, navigate back to APPS and select My Apps.
5. Find and select Discovery Plus from the list of available apps.
6. Select Install and confirm when prompted.
7. Once the app has been installed, launch it and see if it is working properly on your Samsung TV.
Clear the cache and data of the Discovery Plus app
Discovery Plus is a streaming service that provides access to live and on-demand content. The service offers a wide variety of content, including documentaries, reality TV shows, and more. However, some users have reported that the Discovery Plus app is not working on their Samsung TV.
If you’re having trouble with the Discovery Plus app on your Samsung TV, there are a few things you can try to fix the issue. First, try clearing the cache and data of the app. To do this, go to Settings > Applications > Manage Installed Applications > Discovery Plus > Clear Cache/Clear Data. If that doesn’t fix the problem, try uninstalling and reinstalling the app. You can also try resetting your Samsung TV to see if that fixes the issue.
If you’re still having trouble with the Discovery Plus app on your Samsung TV, you can try one of the following fixes:
1. Restart your Samsung TV.
2. Update your Samsung TV’s software to the latest version.
3. Reset your Samsung TV to factory settings.
4. Contact Samsung customer support for help troubleshooting the issue.
Perform a factory reset on your Samsung TV
If the Discovery Plus app is still not working on your Samsung TV after trying all of the above solutions, then you can try performing a factory reset on your TV. This will reset all the settings on your TV and might fix the Discovery Plus app issue. To reset your Samsung TV, follow these steps:
-Press the Menu button on your Samsung TV remote.
-Go to Settings.
-Select Support > Self Diagnosis > Reset.
-Enter your Samsung TV PIN (usually 0000).
-Select Reset.
