If you’re trying to watch Disney Plus on your Vizio TV and it’s not working, you’re not alone. MANY Vizio TV owners have been reporting issues with the streaming service, and fortunately, there are a few simple fixes that you can try. In this article, we’ll go over different things that you can do to get Disney Plus working on your Vizio TV.
Check Disney Plus Subscription
The first thing you should do if Disney+ is not working on your Vizio smart TV is to check and see if your subscription is still active. If you have allowed your subscription to lapse, you will need to renew it in order to regain access to the service. You can do this by logging in to your account on the Disney+ website and navigating to the “Account” page. From there, you should be able to see your current subscription status and renewal options.
Check Internet Connection
One of the most common reasons for any streaming service to not work is a poor or unstable internet connection. In order to check if your Disney+ app is not working due to a poor internet connection, we recommend you run a quick speed test using any one of the many online tools (we like speedtest.net).
Check if Disney Plus is Down
If you’re having trouble with Disney Plus, the first thing you should do is check to see if the service is down. You can do this by going to Downdetector and entering “Disney Plus” in the search bar. If there’s a problem with the service, you’ll see it reflected in the real-time map on the site.
Check Vizio Smart TV Settings
If you’re having trouble streaming Disney Plus on your Vizio TV, the first thing you should do is check the Vizio Smart TV settings. The most common problem is that the Disney Plus app is not set to automatically update, so you’ll need to check for updates and install any that are available.
To do this, go to the Vizio Smart TV settings menu and select “Apps.” From there, find the Disney Plus app and select “Update.” Once the update is installed, try streaming Disney Plus again. If it still doesn’t work, move on to the next fix.
Clear Disney Plus App Cache
One of the first things you can try is to clear the app cache. This will force the Disney Plus app to re-download any needed files and could fix minor glitches that might be causing your Vizio TV to have issues streaming Disney Plus. To clear the Disney Plus app cache:
1. Open the Settings menu on your Vizio TV.
2. Select Apps.
3. Select Disney Plus.
4. Select Clear Cache or Clear Data (this will delete any saved data for the app, such as your login information).
Reinstall Disney Plus App
If you’re having trouble with the Disney Plus app on your Vizio TV, one potential fix is to delete the app and reinstall it. This process will require you to sign back into your Disney Plus account, but it may help clear up any glitches that are causing the app to malfunction.
To uninstall the Disney Plus app on your Vizio TV:
-Press the Home button on your remote control.
-Select the All Apps tab.
-Hover over the Disney Plus app and press the X button on your remote.
-Select Yes when prompted if you’re sure you want to delete the app.
Once the app has been uninstalled, you can reinstall it by following these steps:
-Press the Home button on your remote control.
-Select the Apps Store tab.
-Use the Search function to find Disney Plus.
-Select Install when prompted.
Update Vizio Smart TV Firmware
If you’re experiencing issues with Disney Plus on your Vizio Smart TV, one possible solution is to update the firmware. Firmware updates are released by Vizio periodically and they usually address common issues with the TV’s software. To check for and install a firmware update:
1. Press the Menu button on your Vizio remote.
2. Scroll down and select System.
3. Select About.
4. If an update is available, select Install Update.
Check HDMI Connection
One of the first things you should check when Disney+ is not working on your Vizio smart TV is the HDMI connection. Make sure that the HDMI cable is securely connected to both the TV and the device you are using to stream Disney+. If you are using a soundbar or other external audio device, also check that it is properly connected.
Contact Vizio Support
If you’re having trouble streaming Disney+ on your Vizio TV, the first step you should take is to contact Vizio support. They may be able to help you troubleshoot the problem and get Disney+ working again. You can reach Vizio support by phone at 1-888-849-4623 or by email at support@vizio.com.
