I love streaming services. Whether it’s Netflix, Hulu or even my cable subscription, I’m in the habit of binge-watching my favorite shows. Sometimes when I’m streaming Disney Plus on my LG TV, though, I get a “Sorry, Disney Plus is not working on your TV” message. This can be frustrating because you have no idea what the issue is and whether it’s just my TV or the app in general. Here are nine fixes to help you fix Disney Plus is not working on your TV .
Check Disney Plus Subscription
If you’re having trouble using Disney Plus on your LG TV, it might be due to a problem with your subscription. Before you try any of the other fixes in this article, make sure that your Disney Plus subscription is active and that you’re using the correct login credentials. If you’re still having trouble, move on to the next fix.
Check if Disney Plus is down
Is Disney Plus not working on your LG TV? You’re not alone. Many LG TV owners have reported this issue, which can be frustrating if you’re trying to watch your favorite shows.
There are a few different things you can try to get Disney Plus working again on your LG TV. First, check to see if Disney Plus is down for everyone or just you. You can do this by visiting Disney’s website or using a service like DownDetector.
If Disney Plus is down for everyone, there’s nothing you can do but wait for the service to come back up. However, if it’s just down for you, there are a few things you can try.
First, try restarting your LG TV. This simple fix has worked for many people who were having trouble with Disney Plus. If that doesn’t work, try clearing the cache on your LG TV. This will delete any temporary files that may be causing problems with Disney Plus.
If neither of those fixes work, you may need to uninstall and reinstall the Disney Plus app on your LG TV. You can do this by going to the Settings menu and selecting “Apps.” From there, find the Disney Plus app and select “Uninstall.” Once it’s uninstalled, go back to the Settings menu and select “Apps” again. This time, select “Install,” and then find the Disney Plus app in the store and install it again.
If you’re still having trouble after trying all of these things, contact Disney’s customer support team for help.
Check if your subscription is active
If you’re having trouble streaming Disney Plus on your LG TV, the first thing you should do is check if your subscription is still active. You can do this by going to the Disney Plus website and logging in to your account. If your subscription is no longer active, you’ll need to renew it before you’ll be able to stream again.
Check Internet Connection
If you are having trouble with your Disney Plus account on your LG TV, the first thing you should check is your internet connection. If you have a strong and stable internet connection, that should take care of the problem most of the time. If you’re not sure how to check your internet connection, we’ve got you covered.
Check if your LG TV is connected to the internet
If you’re having trouble streaming Disney Plus on your LG TV, the first thing you should do is check to see if your TV is connected to the internet. To do this, open your LG TV’s Settings menu and look for the Network or Wi-Fi option. If you see it, select it and then select Test Connection. If the test is successful, then your LG TV is connected to the internet and you can move on to the next troubleshooting step.
Check if your router is working
If you’re trying to connect to Disney+ on LG TV and it’s not working, the first thing you should do is check if your router is showing any signs of dysfunction. If it seems to be fine, move on to the next troubleshooting step. However, if your router is unresponsive or its lights are flickering, it’s likely that the issue is with the router and not with Disney+. In this case, we recommend resetting your router.
Check Disney Plus App
Users have been reporting that they are not able to get Disney plus on their LG TV. In this article, we will provide you with 12 simple fixes that you can try to get Disney plus working on your LG TV.
Check if the Disney Plus app is up to date
The first thing you should check is if the Disney Plus app is up to date. To do this on your LG TV, go to the Home screen and open the LG Content Store. Your TV will automatically check for any updates and install them if they are available.
Check if the Disney Plus app is compatible with your LG TV
Before you start blaming Disney Plus for not working on your LG TV, it’s important to check if the app is actually compatible with your TV model.
It’s easy to do this – just go to Disney Plus’ list of compatible devices and see if your LG TV model is on there. If it’s not, then that’s why the app isn’t working.
Compatibility issues are usually due to the fact that Disney Plus is a relatively new service and not all TV manufacturers have had a chance to update their software yet. In time, Disney Plus will become available on more and more devices, but for now, you may just have to wait a little longer or watch on another compatible device.
Restart Disney Plus App
If you’re having trouble with the Disney Plus app on your LG TV, one of the first things you should try is restarting the app. To do this:
1. Close the Disney Plus app by pressing the Home button on your remote, then selecting Disney Plus and pressing the back arrow.
2. Press the Home button again, then go to Settings > Apps > Manage Installed Applications.
3. Select Disney Plus and press the Force Stop button.
4. Open the Disney Plus app and try streaming again.
Restart LG TV
To fix Disney Plus not working on your LG TV, the first thing you want to do is restart your TV. To do this, simply unplug your TV from the power outlet and wait 30 seconds. After 30 seconds, plug your TV back in and turn it on. Once your TV is back on, try opening Disney Plus again to see if it works.
If restarting your TV doesn’t fix the problem, there are a few other things you can try.
Clear Disney Plus App Cache
One way to fix the Disney Plus not working on LG TV issue is to clear the app cache. This can be done by going to the Settings menu of your LG TV, selecting Applications, then Manage Installed Applications. Find Disney Plus on the list of installed apps and select it. From there, select the Storage option and then choose Clear Cache.
Check LG TV Settings
One common reason that Disney Plus is not working on your LG TV is because of a problem with the LG TV settings. In particular, sometimes the LG TV settings can cause problems with the Disney Plus app.
To fix this, you need to check the LG TV settings and make sure that they are configured correctly for Disney Plus. Specifically, you need to check the following settings:
– The date and time on your LG TV should be set correctly.
– The LG TV has to be connected to the internet.
– The Resolution setting on your LG TV should be set to 1080p.
– The HDCP setting on your LG TV should be set to 2.2.
If any of these settings are not configured correctly, then you will need to change them and try again. After changing these settings, try opening the Disney Plus app on your LG TV and see if it works.
Update LG TV Firmware
If you’re trying to stream Disney+ on an LG TV and it’s not working, the first thing you should do is check to see if your TV’s firmware is up to date.
Reset LG TV
If you’re still having trouble with Disney+ after trying all of the other troubleshooting steps on this list, your next step should be to reset your LG TV back to its factory settings. This will delete any custom settings or apps that you’ve installed on your TV, so make sure to back up anything important before proceeding.
To reset your LG TV:
-Open the Settings menu on your TV and select “General.”
-Scroll down and select “Reset.”
-Enter your PIN code (the default is 0000) and select “OK.”
-Select “Factory Reset” and then “OK.”
-Your TV will now restart and should be working properly with Disney+ when it comes back on.
Contact Disney Plus Support
If you’re still having trouble after trying all of the above, you can contact Disney Plus support. To do so, go to their help center and scroll to the bottom of the page. There, you’ll see a section labeled “still need help?” with a button that says “contact us.” Click that, and you’ll be taken to a page where you can fill out a form explaining your problem. Alternatively, you can also call Disney Plus support at 1 (800) 785-4522.
Contact LG TV Support
If you’re still having trouble after trying the steps above, you may need to contact LG TV support.
In order to best assist you, please visit LG’s TV support website and enter your product info and serial number. From there, you should be able to access documentation and software updates (if available) that could help resolve your issue.
You can also use the LG Chatbot on their website or give them a call at 1 (888) 865-3026. When speaking with customer support, be sure to have your product info and serial number ready so they can better assist you.
Conclusion
We hope that you found this article helpful and were able to fix the Disney Plus not working on your LG TV issue. If you have any other questions or suggestions, feel free to leave us a comment down below.
