Hulu’s streaming service offers so much great content that you don’t have time to deal with a broken app. In this article, we’ll explain how to troubleshoot common problems with the Hulu app on LG smart TVs.
Check if your TV is on the supported devices list
If you’re having trouble with Hulu on your LG smart TV, the first thing you should do is check if your TV is on the supported devices list. If it’s not, then Hulu isn’t going to work no matter what you do.
To find out if your TV is on the supported devices list:
-Open the Hulu app and select Settings from the in-app menu.
-Select Device Profiles.
-If your TV is listed under Supported Devices, Hulu will work on your TV. If it’s not listed, then it’s not supported.
If your TV is on the supported devices list, but you’re still having trouble with Hulu, there are a few other things you can try.
Check if your TV is connected to the internet
Is your TV connected to the internet? You need a strong internet connection to stream Hulu on your LG smart TV. Check your Wi-Fi connection and make sure it’s working properly. If you’re using a wired connection, check the Ethernet cable to see if it’s securely connected to your TV and router.
Check if your Hulu app is up to date
The first step you should take is to check and see if your Hulu app is up to date. Sometimes, app developers will release updates that address specific bugs or issues. If this is the case, updating your Hulu app may fix the problem.
To check for updates on LG TVs, go to the LG Content Store > Apps section and select “Update App” next to the Hulu app.
Check if your TV’s firmware is up to date
One of the first things you should do if Hulu is not working on your LG smart TV is to check and see if your TV’s firmware is up to date. Firmware updates are released periodically by LG in order to add new features to the TV or fix bugs that have been discovered.
To check if a firmware update is available for your TV:
-Press the Home button on your LG remote control to bring up the main menu.
-Use the arrow keys on the remote to select Settings, then scroll down and select General.
-Select About this TV.
-If an update is available, you will see a message that says Update Available. Select Update Now to download and install the update.
Check if you have a Hulu plan that supports live TV
If you want to watch Hulu with Live TV on your LG TV, you need to make sure you have a compatible Hulu plan. If you’re not sure which plan you have, go to hulu.com/account and look under “Your subscription.” If it says “Hulu + Live TV,” you’re good to go. If it just says “Hulu,” you won’t be able to watch live content, but you can still watch everything else on Hulu.
Check if your TV’s location services are turned on
Make sure that your TV’s location services are turned on. To do this, go to your TV’s settings and look for the location options. Once you find the location options, turn on the setting for location services. This will allow Hulu to detect your TV’s location and provide you with the appropriate content.
If your TV’s location services are turned off, Hulu will not be able to provide you with the appropriate content.
Check if your TV’s HDMI ports are functioning properly
One of the main reasons why your Hulu app is not working on your LG TV could be because of a malfunctioning HDMI port. You can check this by plugging in another device, such as a Blu-ray player, into the HDMI port that you’re trying to use for Hulu. If the other device works without any problem, then the issue is most likely with the Hulu app itself and not with the TV’s HDMI port.
Check if you’re trying to use Hulu with a VPN
If you’re using a Virtual Private Network (VPN), make sure it’s compatible with Hulu. Otherwise, try temporarily disabling your VPN to see if that fixes the issue.
A VPN encrypts your device’s internet connection and routes it through a server in another location. This can make it appear as if you’re trying to access Hulu from outside the U.S., which isn’t allowed. If you’re unsure whether your VPN is working with Hulu, contact your VPN provider for more help.
Check if you’re trying to use Hulu with an ad blocker
If you’re using an ad blocker, certain shows and movies on Hulu may not be available to stream. To fix this:
-Disable your ad blocker
-Restart your device
-Sign out of Hulu and sign back in
If you’re still having trouble, try watching the show or movie in a different browser.
Check if you have enough storage space on your TV
If Hulu is freezing, buffering, or experiencing any other type of issue, one potential cause could be a lack of storage space on your LG Smart TV. To check if this is the case, open the Settings menu on your TV and navigate to General > About This TV.
If you don’t have enough storage space, you may need to delete some apps or files to make room for Hulu. You can also try uninstalling and then reinstalling the Hulu app to see if that helps clear up any storage issues.
Check if your TV’s audio output is set to stereo
If you’re not getting any sound at all from Hulu, the first thing you should check is your TV’s audio output settings.
On many LG TVs, the audio output is set to “Auto” by default. This means that the TV will automatically switch to the best audio output mode based on what it’s connected to. However, in some cases, this can cause problems with certain types of devices — like Hulu — that use a different audio format than what the TV is expecting.
To fix this, open your TV’s settings menu and navigate to the “Sound” section. Look for an option called “Audio Output” or “Speaker Type.” If it’s set to “Auto,” change it to “Stereo” and see if that fixes the problem.
Check if you’re trying to watch Hulu on an unsupported browser
If you’re having trouble watching Hulu on your LG TV, you may be using an unsupported browser. Try one of the following browsers to see if Hulu works for you:
If you’re still having trouble, please contact our customer support team by clicking the ? in the upper right corner of your screen.