If you’ve ever been watching your favorite show on your Samsung TV and suddenly the volume gets stuck on one setting, you know how frustrating it can be. Here are 7 easy fixes that should help get your TV’s volume back to normal.
Why Is My Samsung TV Volume Stuck or Not Working?
If your Samsung TV volume is stuck or not working, it might be due to a software issue with the Samsung Smart Hub. This can usually be fixed by restarting the TV or by performing a factory reset. If your TV is low on memory, this can also cause the volume to become stuck. You can free up memory on your TV by deleting unnecessary files and apps. If your TV needs to be updated, this can also cause the volume to become stuck. You can update your TV by going to the Settings menu and selecting “Software update.”
Check for System Updates
If your Samsung TV volume is stuck, the first thing you should do is go to the settings menu and open the support tab. From there, select software update and check for any system updates that might be available. If there is an update available, apply it and see if that fixes the problem. If not, move on to the next fix.
Disable Autorun Smart Hub
If you’re experiencing issues with your Samsung TV’s volume getting stuck, there are a few potential causes. In most cases, restarting your TV or disabling Autorun Smart Hub will resolve the issue.
1. Restart your TV. This is the first and easiest troubleshooting step to try.
2. Disable Autorun Smart Hub. If restarting your TV doesn’t fix the problem, the next step is to disable Autorun Smart Hub. To do this, click Settings on your Samsung TV remote, then go to the General tab. Select Smart Features, then click Autorun Smart Hub to disable it.
3. Update your TV’s software. Outdated software can sometimes cause volume issues. To update your TV’s software, go to Settings, then click Support > Software Update > Update Now.
4. Adjust your TV’s audio settings. If you’re still having trouble with your volume after restarting and updating your software, it’s worth trying to adjust your audio settings. To do this, go to Settings > Sound > Sound Output Mode and make sure it’s set to Dolby Digital Plus or Auto (Dolby Digital Plus is recommended). You can also try adjusting the sound level settings under Sound > Sound Effect > Equalizer and sound mode settings under Sound > Expert Settings > Sound Mode ( stimmed/movie/music/speech/user ).
5. Check for interference from other devices. If you’re using a wireless connection, there may be interference from other devices that use the same frequency (such as microwaves or cordless phones). Try moving any interfering devices away from your TV or router, or disconnecting them from the power source if possible.
6. Change the audio output on your device. If you’re still experiencing volume issues after trying all of the above steps, it’s possible that the audio output on your device is set incorrectly. To check this, go to Settings > Sound > Expert Settings > Audio Output and make sure it’s set to TV Speaker or Auto (TV Speaker is recommended).
7 . Contact Samsung support. If you’ve tried all of the above steps and are still having trouble with your volume, please contact Samsung support for further assistance.
Power Cycle Your TV
This is the most basic way to fix a problem with your tv. Simply unplug your tv from the wall, wait two minutes, plug your tv back in and turn it on. This will reset your TV and hopefully fix the problem.
Reset Your Samsung Smart Hub
If your Samsung TV volume is still stuck after trying all of the other troubleshooting steps in this article, then the next thing to do is reset your Samsung Smart Hub. You can do this by going to the settings menu and opening the support tab. From there, select self diagnostics and click reset the smart hub.
Free Up Memory by Deleting Apps
If you have too many Apps open, it can lead to your TV volume getting stuck. To fix this, press the home button on your Samsung TV remote, go to Apps on the home screen, and click the gear icon in the top right corner of the screen to open the settings menu. Select any app you want to delete and press delete. Confirm when prompted.
Factory Reset Your Samsung TV
If the volume on your Samsung TV is stuck or frozen, you can usually fix it by resetting the TV. To reset your TV, go to the settings menu and open the general tab (or support -> self-diagnosis on some TVs). Select reset. If you’re asked for a pin, enter your pin or the default of 0000. Confirm the reset process by clicking OK.
Contact Samsung Support
If the sound on your Samsung TV is low, or if people in your household keep turning up the volume even when it’s already in a comfortable setting, it might be time to contact Samsung support. No one knows your TV like the people who made it, and they may be able to help you solve the problem with a simple phone call or live chat.
