If you’ve been trying to watch YouTube on your LG smart TV and it’s not working, don’t worry — you’re not alone. Many LG users have reported that they are unable to watch YouTube videos on their TV, and this can be a major problem if you’re trying to relax in front of your favorite shows.
Luckily, there are a few simple fixes that you can try to get YouTube working again on your LG smart TV. In this article, we’ll walk you through 12 different solutions that might help resolve the issue.
Restart your LG smart TV
One of the simplest reasons why your LG smart TV might not be working with YouTube could be because it needs to be restarted. This can fix a number of software issues and is worth trying first.
To restart your LG smart TV:
-Press the Home button on your remote control.
-Select General > About this TV > LG Help Center.
-Select the Home button to return to the home screen.
-Now select any app on your smart TV, then press and hold the Enter button for about five seconds. Doing this will pop up a message asking if you want to reset the app. Select Reset and press Enter again to confirm.
Check your internet connection
One of the most common reasons why YouTube might not be working on your LG smart TV is because of a poor internet connection. If you’re having trouble streaming YouTube videos, it’s worth checking your internet speeds to see if they’re up to par.
To test your internet speeds, you can use a speed test tool like Speedtest.net. Once you’ve run the speed test, compare your results to the recommended minimum speeds for HD streaming on YouTube, which are 3 Mbps for standard definition and 5 Mbps for high definition. If your speeds fall below these benchmarks, you may experience buffering or other streaming issues.
Check your DNS settings
If you’re having trouble watching YouTube videos on your LG smart TV, it could be a problem with your DNS settings. DNS (Domain Name System) is a system that converts human-readable website names (like www.youtube.com) into computer-readable IP addresses.
If your DNS settings are pointing to the wrong server, you may not be able to load YouTube videos. To check your DNS settings, open the Settings menu on your TV, then go to Network > Network Status > IP Address. Once you have your IP address, open a web browser on your computer and enter it into the address bar.
This will take you to your TV’s web interface. From here, you can check your DNS settings and make sure they’re pointing to the right server.
If you’re still having trouble after changing your DNS settings, try restarting your TV and router. This will clear any temporary network problems that may be causing the issue.
Check for a system update
The first step you should take when your LG smart TV won’t connect to YouTube is to check for a system update. Oftentimes, these updates will include fixes for common issues, including connectivity problems. To check for a system update on your LG smart TV:
-Press the Home button on your remote control.
-Select About This TV.
-Select Check For Update.
If there is an available update, follow the on-screen instructions to install it.
Check the app version
When you encounter a problem with any app on your LG Smart TV, the first thing you should do is check to see if there is an update available for the app. To do this:
1. Press the Home button on your remote control to access the main menu.
2. Navigate to and select Settings.
3. Select About This TV.
4. Select Check For Updates.
5. If an update is available, it will be downloaded and installed automatically.
Uninstall and reinstall the app
If YouTube is not working on your LG smart TV, the first thing you should do is uninstall and reinstall the app. To do this, go to your TV’s home screen and navigate to the LG Content Store. Find the YouTube app in the store and select it. Choose “Remove App” and then “OK” to confirm. Next, go back to the LG Content Store and search for YouTube again. Install the app and launch it. This should fix any bugs that might be causing YouTube to not work on your TV.
Clear the app cache
If the YouTube app is behaving slow or crash often on your LG Smart TV, you can try to clear the app cache. This will remove any temporary files that might be causing the problem and reset the app to its default state. Here’s how you can do it:
1. Open the Settings menu on your LG Smart TV and go to the Apps section.
2. Find the YouTube app and select it.
3. Press the Clear cache button.
4. Restart your TV and try opening YouTube again.
Reset the app preferences
On your LG smart TV, open Settings and then General. Select External Device Manager and then Reset App Preferences. This will reset all your apps and should fix the problem with YouTube.
Check your TV’s region settings
If you find that YouTube is not working on your LG smart TV, the first thing you should check is the region settings. To do this:
1. Go to your TV’s home screen and open the Settings menu.
2. Scroll down to the General tab and select Region.
3. Select the region where you live.
4. Restart your TV and try using YouTube again.
If this doesn’t fix the problem, move on to the next solution.
Contact LG customer support
If you’re still having trouble after trying all of the other troubleshooting steps, your best bet is to contact LG customer support. They’ll be able to help you figure out what’s wrong and how to fix it.
We hope that our guide has helped you solve the problem of YouTube not working on your LG Smart TV. If you have any further questions or suggestions, please feel free to leave a comment below.